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How to Book ?

1. Search or browse the site until you find the service(s) you want.

2. Select option according to the fare and enter your personal information.

3. Make your reservation.

4. Payment is made in full at the time of booking through Paypal: Visa, MasterCard, American Express, Discover Card or bank transfer.

5. In case of bank transfer, download the respective payment receipt. After payment is completed save your reservation number.

6. Present your reservation number at the Welcome Desk of MONSTRA at Cinema São Jorge, Lisbon.

For more information check the Terms and Conditions and Privacy Policy.

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FAQ (Frequently Asked Questions)

How can I create my personal account?

To browse the MONSTRA online ticketing site and book products or services you need to register. You can do this when you enter the site (upper right corner - login) or in the middle of a reservation. After registration / login you can continue your reservation or choose your services / products to start.

How to make a reservation?

Simply select the service or product you want, enter your personal information and click on "Reserve". Select the type and number of accreditations to buy. 

Mode of payment?

Payment is made at time of booking via Paypal: Visa, MasterCard, American Express, Discover Card or bank transfer.

The amount to be paid corresponds to the totality of the service according to the conditions defined by the supplier. 

How to cancel a reservation?

You should contact MONSTRA within 48 hours before the start of the Festival, indicating the reasons for cancellation.

Please note that depending on the advance of the cancellation there may be no refund.

How do you exchange a reservation for accreditation?

You should go to the Cinema São Jorge welcome desk to present your reservation number and exchange it for your accreditation.

The ticket collection must be directly at the ticket office of Cinema São Jorge upon presentation of the accreditation and limited to the room capacity. You should contact the MONSTRA Production team at the Accreditation Office to check the availability for the day and time you want, and make the change. 

How can I leave important notes to the experiment operator?

In the final stage of the booking form you can enter any notes that you consider important in the context of the services or products you are booking, using the "Remarks" text box.

Contact
  Rua da Rosa, 277, 2º
1200-385 Lisboa

  festival@monstrafestival.com
  bilheteira.monstra@gmail.com
  213 460 261